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Thursday, August 20, 2009
Museums: Tills at Britain's Museums ringing as if it's Christmas
Interesting feature today about how the UK's museums and stately homes are seeing a huge increase in "cultural retail sales" as stay-at-home-holidaymakers splash out on cultural keepsakes and mementos. London's Natural History Museum has seen a 21% increase in gift shop sales and the National Trust's 220 shops have generated over £36 million...
...View more
Wednesday, January 07, 2009
Marketing and Customer Service: What are You Really Selling, and to Whom?
I spent nine years running a small retail music store with my husband,
and an ongoing concern was the physical layout of the space. I watched
closely how customers moved through the store, what caught their
attention, how they handled merchandise and how their behavior
indicated comfort or discomfort....View more
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